Refund policy

Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us at hello@thequiettemple.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns should be sent to:

801 Violet Way Celina, Texas 75009

You can always reach us with any return question at hello@thequiettemple.com.

If your return is accepted, you are responsible for return shipping costs, except where the item arrived defective, damaged, or incorrect — in those cases we'll provide a prepaid label. Original shipping charges are non-refundable.

Damages and issues

Please inspect your order upon arrival and contact us immediately if the item is defective or damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain items can't be returned, including:

Perishable goods (such as food, flowers, or plants)
Custom or personalized products (such as special orders)
Personal care goods (such as beauty products, oils, or anything intended for direct skin contact, once opened)
Hazardous materials, flammable liquids, or gases

We also cannot accept returns on sale items or gift cards.

Please get in touch if you have questions about a specific item.

Exchanges

The fastest way to get what you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.

Refunds

We'll notify you once we've received and inspected your return and let you know whether the refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. It can take additional time for your bank or credit card company to post the refund.

If more than 15 business days have passed since we approved your return and you haven't seen the refund, please contact us at hello@thequiettemple.com.

European Union & United Kingdom — 14-day cooling-off period

If your order is shipped into the European Union or the United Kingdom, you have the right to cancel or return it within 14 days, for any reason and without justification.

To stay within those rules:

Items must be returned in essentially the condition received. You may inspect and handle goods as you would in a shop; we may reduce a refund only to reflect a genuine loss in value caused by handling beyond that.
Approved refunds will be issued within 14 days of receiving the returned goods (or proof they've been sent back).
Refunds include the original standard shipping cost you paid. (If you chose a more expensive shipping option, we refund up to the cost of our standard option.)

Subscription & Cancellation Policy — Serenity Ritual Collection

The Serenity Ritual Collection is a recurring subscription. By subscribing, you agree to the following terms.

Billing- Your subscription renews automatically on a quarterly basis. You'll be charged $89.99 plus any applicable tax and shipping each cycle, on the 15th of the month, using your saved payment method, until you cancel.

Renewal reminders- We will email you seven (7) days before each renewal.

Cancelling- You can cancel anytime before your next billing date by logging into your account and selecting "Cancel Subscription," or emailing hello@thequiettemple.com. Cancellation stops future charges; it does not refund a box that has already been billed or shipped.

Cutoff timing- To skip an upcoming box, cancel or pause at least fifteen (15) days before your renewal date. Cancellations made after a box has been prepared or shipped take effect the following cycle.

Returns on subscription boxes- Because boxes are curated and may contain personal-care or consumable items, subscription boxes are non-returnable except where an item arrives damaged or defective. Damaged or incorrect items are covered under the Damages and Issues section above.

Price changes. If we change subscription pricing, we'll notify you in advance, and the new price will apply only to renewals after the change takes effect.

Digital & In-App Purchases

Purchases of digital products, premium features, or in-app subscriptions made through the App Store or Google Play are processed by Apple or Google, not directly by The Quiet Temple; Mindful Living Boutique. Refunds for these purchases are handled under Apple's and Google's own policies, and requests must be made directly through them:

Apple / App Store: request a refund at reportaproblem.apple.com
Google Play: request a refund through your Google Play account or the Play Store

In-app subscriptions renew automatically through your app store account and can be managed or cancelled in your device's subscription settings. Digital content is generally non-refundable once accessed, except as required by law.

Last updated: June 2026 · The Quiet Temple · Mindful Living Boutique